We've noticed a trend: students are choosing the chat option more often when they have research questions. Some faculty make a practice of telling students who are struggling with research to start with our chat, with a pretty high rate of follow-through.
This is a great opportunity to get students comfortable with using the library and our services. If the question is too big or complex, we often can schedule a research consultation right there. So please don't hesitate to recommend our chat to your students. It's right on the home page, in the upper right corner.
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